Our CSO
Professional Background:
Richard Massingham is the Chief Strategy Officer (CSO). Richard leads the company's business strategies, focusing on driving digital adoption for customers.
Richard Massingham
A Deeper Dive
Richard joined RightIndem in 2018 as a Product Delivery Manager and has since progressed to Head of Product. Prior to joining RightIndem, Richard gained valuable experience in the Fintech sector, equipping him with the expertise to lead strategic initiatives in digital claims management.
Current Position
As CSO, Richard focuses on driving digital adoption for RightIndem's customers. He and his team are dedicated to re-engineering digital journeys to enhance the customer experience, fostering strong relationships with an expanding client base, and contributes significantly to the company's mission.
Our CSO
Richard
Massingham
Professional Background:
Richard Massingham is the Chief Strategy Officer (CSO). Richard leads the company's business strategies, focusing on driving digital adoption for customers.
A Deeper Dive
Richard joined RightIndem in 2018 as a Product Delivery Manager and has since progressed to Head of Product. Prior to joining RightIndem, Richard gained valuable experience in the Fintech sector, equipping him with the expertise to lead strategic initiatives in digital claims management.
Current Position
As CSO, Richard focuses on driving digital adoption for RightIndem's customers. He and his team are dedicated to re-engineering digital journeys to enhance the customer experience, fostering strong relationships with an expanding client base, and contributes significantly to the company's mission.
Our CSO
Richard Massingham
Professional Background:
Richard Massingham is the Chief Strategy Officer (CSO). Richard leads the company's business strategies, focusing on driving digital adoption for customers.
A Deeper Dive
Richard joined RightIndem in 2018 as a Product Delivery Manager and has since progressed to Head of Product. Prior to joining RightIndem, Richard gained valuable experience in the Fintech sector, equipping him with the expertise to lead strategic initiatives in digital claims management.
Current Position
As CSO, Richard focuses on driving digital adoption for RightIndem's customers. He and his team are dedicated to re-engineering digital journeys to enhance the customer experience, fostering strong relationships with an expanding client base, and contributes significantly to the company's mission.
MEET THE TEAM
Chairman
Kieran Rigby
Kieran has 35 years in claims management and loss adjusting. He co-owned GAB Robins UK, sold to Crawford in 2014. As Global President at Crawford, he led global loss adjusting, catastrophe responses, and launched a digital platform.
CEO
Julie Rodilosso
Julie Rodilosso joins as CEO, bringing over 30 years of experience in general insurance. Renowned for leadership and innovative sales and marketing, she strengthens our team's framework for RightIndem's continued success.
Technical Architect
Christopher Brown
Chris joined RightIndem in 2023 as a Technical Architect, with over 20 years of experience in IT and software development across various sectors, including startups, emergency services, robotics, and insurance.
CTO
Jean-Martin Zarate
Before joining RightIndem in 2022, Jean-Martin spent 15 years in Investment Banking IT and 3 years in an insurance-cybersecurity start-up. He combines analytical and practical skills to enhance RightIndem’s value proposition.
Chief Strategy Officer
Richard Massingham
Rich, with a background in Business Analysis in FinTech, has served as Product Owner and Product Manager at RightIndem. He oversees product planning, and ensures client requests align with Product delivery.
Director of Customer Success
Sue Flower
Sue has over 20 years in the insurance sector, focusing on operational and personal lines claims. She handles client relationships and engagement, and ensures customer feedback shapes the product roadmap,
Symvan Capital Director
Kealan Doyle
Kealan has 15 years of experience with venture capital companies as a corporate finance advisor and fund manager. Previously, he led a structured equity products team at HSBC and worked at Deutsche Bank, Merrill Lynch, and UBS.
Major Shareholder
Osher Kazarnovsky
Osher, The lead private investor & NED in RightIndem. An ex-army and ex-KPMG employee, he worked his way up from data entry clerk to become a highly regarded financial modeller. He also wrote three ERPs and various fraud detection systems.
A powerful team ready to take digital claims adoption to the next level. With over 150 years of combined experience in financial services, our experts bring unparalleled knowledge and innovation to the industry. Our dedicated professionals are committed to transforming the claims management landscape through cutting-edge technology, seamless user experiences, and exceptional customer service. Meet the minds driving our mission to change the way claims are processed and managed.
MEET THE TEAM
Chairman
Kieran Rigby
Kieran has 35 years in claims management and loss adjusting. He co-owned GAB Robins UK, sold to Crawford in 2014. As Global President at Crawford, he led global loss adjusting, catastrophe responses, and launched a digital platform.
CEO
Julie Rodilosso
Julie Rodilosso joins as CEO, bringing over 30 years of experience in general insurance. Renowned for leadership and innovative sales and marketing, she strengthens our team's framework for RightIndem's continued success.
Technical Architect
Christopher Brown
Chris joined RightIndem in 2023 as a Technical Architect, with over 20 years of experience in IT and software development across various sectors, including startups, emergency services, robotics, and insurance.
CTO
Jean-Martin Zarate
Before joining RightIndem in 2022, Jean-Martin spent 15 years in Investment Banking IT and 3 years in an insurance-cybersecurity start-up. He combines analytical and practical skills to enhance RightIndem’s value proposition.
Chief Strategy Officer
Richard Massingham
Rich, with a background in Business Analysis in FinTech, has served as Product Owner and Product Manager at RightIndem. He oversees product planning, and ensures client requests align with Product delivery.
Director of Customer Success
Sue Flower
Sue has over 20 years in the insurance sector, focusing on operational and personal lines claims. She handles client relationships and engagement, and ensures customer feedback shapes the product roadmap,
Symvan Capital Director
Kealan Doyle
Kealan has 15 years of experience with venture capital companies as a corporate finance advisor and fund manager. Previously, he led a structured equity products team at HSBC and worked at Deutsche Bank, Merrill Lynch, and UBS.
Major Shareholder
Osher Kazarnovsky
Osher, The lead private investor & NED in RightIndem. An ex-army and ex-KPMG employee, he worked his way up from data entry clerk to become a highly regarded financial modeller. He also wrote three ERPs and various fraud detection systems.
A powerful team ready to take digital claims adoption to the next level. With over 150 years of combined experience in financial services, our experts bring unparalleled knowledge and innovation to the industry. Our dedicated professionals are committed to transforming the claims management landscape through cutting-edge technology, seamless user experiences, and exceptional customer service. Meet the minds driving our mission to change the way claims are processed and managed.
Chairman
Kieran
Rigby
Kieran has 35 years in claims management and loss adjusting. He co-owned GAB Robins UK, sold to Crawford in 2014. As Global President at Crawford, he led global loss adjusting, catastrophe responses, and launched a digital platform.
CEO
Julie
Rodilosso
Julie Rodilosso joins as CEO, bringing over 30 years of experience in general insurance. Renowned for leadership and innovative sales and marketing, she strengthens our team's framework for RightIndem's continued success.
CTO
Christopher
Brown
Chris joined Rightndem in 2023 and has been instrumental in re-engineering our technology. With over 20 years of experience in IT and software development across diverse sectors — including startups, emergency services, robotics, and insurance — Chris leads a talented team dedicated to creating innovative new features that keep our customers at the forefront of technology. His roadmap for digital advancements is set to drive increased digital adoption and ensure Rightndem remains a leader in customer-focused tech solutions.
Corporate Advisor
Nick
Montgomery
Qualifying as a CA with Deloitte, Nick was nominated for Accountant of The Year, 1986. At Gladstone plc, he helped resist a hostile takeover and enhanced shareholder value . He was FD at 360Globalnet for the last decade.
Chief Strategy Officer
Richard
Massingham
With over seven years at Rightndem and a background in Fintech, Richard now leads our business strategies, focusing on driving digital adoption for our customers. He and his team are dedicated to re-engineering digital journeys to enhance the customer experience, fostering strong relationships with our expanding client base along the way.
Senior Project Manager
Tom
Widdrington-May
Tom has a background in managing operations and change at major UK insurers. With deep experience in claims, he oversees project planning and delivery at RightIndem, to ensure all agreed outcomes are successfully delivered.
Symvan Capital Director
Kealan
Doyle
Kealan has 15 years of experience with venture capital companies as a corporate finance advisor and fund manager. Previously, he led a structured equity products team at HSBC and worked at Deutsche Bank, Merrill Lynch, and UBS.
Major Shareholder
Osher
Kazarnovsky
Osher, The lead private investor & NED in RightIndem. An ex-army and ex-KPMG employee, he worked his way up from data entry clerk to become a highly regarded financial modeller. He also wrote three ERPs and various fraud detection systems.
Financial Controller
Jane
Tyler
Jane has been a Financial Controller for over 30 years within the Insurance sector. As well as financial matters her role has included responsibility for HR and payroll.
MEET THE TEAM
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Experts in insurance and technology. We understand the industry’s rhythm and tailor solutions that dance to your beat.
Chairman
Kieran
Rigby
Kieran has 35 years in claims management and loss adjusting. He co-owned GAB Robins UK, sold to Crawford in 2014. As Global President at Crawford, he led global loss adjusting, catastrophe responses, and launched a digital platform.
CEO
Julie
Rodilosso
Julie Rodilosso joins as CEO, bringing over 30 years of experience in general insurance. Renowned for leadership and innovative sales and marketing, she strengthens our team's framework for RightIndem's continued success.
Technical Architect
Christopher
Brown
Chris joined Rightndem in 2023 and has been instrumental in re-engineering our technology. With over 20 years of experience in IT and software development across diverse sectors — including startups, emergency services, robotics, and insurance — Chris leads a talented team dedicated to creating innovative new features that keep our customers at the forefront of technology. His roadmap for digital advancements is set to drive increased digital adoption and ensure Rightndem remains a leader in customer-focused tech solutions.
Corporate Advisor
Nick
Montgomery
Qualifying as a CA with Deloitte, Nick was nominated for Accountant of The Year, 1986. At Gladstone plc, he helped resist a hostile takeover and enhanced shareholder value . He was FD at 360Globalnet for the last decade.
Chief Strategy Officer
Richard
Massingham
With over seven years at Rightndem and a background in Fintech, Richard now leads our business strategies, focusing on driving digital adoption for our customers. He and his team are dedicated to re-engineering digital journeys to enhance the customer experience.
Senior Project Manager
Tom
Widdrington-May
Tom has a background in managing operations and change at major UK insurers. With deep experience in claims, he oversees project planning and delivery at RightIndem, to ensure all agreed outcomes are successfully delivered.
Symvan Capital Director
Kealan
Doyle
Kealan has 15 years of experience with venture capital companies as a corporate finance advisor and fund manager. Previously, he led a structured equity products team at HSBC and worked at Deutsche Bank, Merrill Lynch, and UBS.
Major Shareholder
Osher
Kazarnovsky
Osher, The lead private investor & NED in RightIndem. An ex-army and ex-KPMG employee, he worked his way up from data entry clerk to become a highly regarded financial modeller. He also wrote three ERPs and various fraud detection systems.
Financial Controller
Jane
Tyler
Jane has been a Financial Controller for over 30 years within the Insurance sector. As well as financial matters her role has included responsibility for HR and payroll.
MEET THE TEAM
Chairman
Kieran Rigby
Kieran has 35 years in claims management and loss adjusting. He co-owned GAB Robins UK, sold to Crawford in 2014. As Global President at Crawford, he led global loss adjusting, catastrophe responses, and launched a digital platform.
CEO
Julie Rodilosso
Julie Rodilosso joins as CEO, bringing over 30 years of experience in general insurance. Renowned for leadership and innovative sales and marketing, she strengthens our team's framework for RightIndem's continued success.
Technical Architect
Christopher Brown
Chris joined RightIndem in 2023 as a Technical Architect, with over 20 years of experience in IT and software development across various sectors, including startups, emergency services, robotics, and insurance.
CTO
Jean-Martin Zarate
Before joining RightIndem in 2022, Jean-Martin spent 15 years in Investment Banking IT and 3 years in an insurance-cybersecurity start-up. He combines analytical and practical skills to enhance RightIndem’s value proposition.
Chief Strategy Officer
Richard Massingham
Rich, with a background in Business Analysis in FinTech, has served as Product Owner and Product Manager at RightIndem. He oversees product planning, and ensures client requests align with Product delivery.
Director of Customer Success
Sue Flower
Sue has over 20 years in the insurance sector, focusing on operational and personal lines claims. She handles client relationships and engagement, and ensures customer feedback shapes the product roadmap,
Symvan Capital Director
Kealan Doyle
Kealan has 15 years of experience with venture capital companies as a corporate finance advisor and fund manager. Previously, he led a structured equity products team at HSBC and worked at Deutsche Bank, Merrill Lynch, and UBS.
Major Shareholder
Osher Kazarnovsky
Osher, The lead private investor & NED in RightIndem. An ex-army and ex-KPMG employee, he worked his way up from data entry clerk to become a highly regarded financial modeller. He also wrote three ERPs and various fraud detection systems.
A powerful team ready to take digital claims adoption to the next level. With over 150 years of combined experience in financial services, our experts bring unparalleled knowledge and innovation to the industry. Our dedicated professionals are committed to transforming the claims management landscape through cutting-edge technology, seamless user experiences, and exceptional customer service. Meet the minds driving our mission to change the way claims are processed and managed.