“This launch supports our ambition that Accident Assist becomes the natural first contact for all our members and insurance customers after an accident. We know that customers increasingly expect a digital experience, and we’re delighted to now offer a simple and easy to use online journey. This investment is one component of a wider customer-centric strategy to build for the future at the AA.”

"Customers have been really impressed with how easy it was to submit a claim online and how quickly we responded to arrange services. They didn't expect us to call that quickly and, overall, were pleased with the overall experience.”

“It’s the best thing. I was in shock with my child in the car and I could provide the details on my phone and not have the stress of calling through and waiting for ages. I could get myself home without the worry and stress while waiting for you to call me back”

“This partnership will provide our TPA clients the ability for their customers to digitally initiate claims, making it quick and simple for them to upload all relevant information whilst driving further efficiencies in our own operations. RightIndem have made the process very easy and seamless from start to finish. Their platform complements our own and we’re excited to now offer a true end-to-end digital solution for our clients.”

"I wouldn't recommend any enhancements to the platform. I'd miss it if I had to go back to normal ENOLs"

"Questions were simple to answer and managed to gather all the answer you will probably need. Also uploading of supporting documentation was very easy."

"Very very straight forward. easy to put a claim through"