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The Future of Digital Claims


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Why us?

Reduced costs

  • Driving efficiency and right outcomes
  • Reduce leakage and indemnity spend by identifying fraud
  • Automate low value, high volume claims

Improved experiences

  • Customer access 24/7 to report a claim on any device
  • Removing demand from call centres allows claims handlers to manage complex claims

Reduced lifecycles

  • Faster claims reporting
  • Straight-through-processing enabled
RightIndem & The AA Case Study

RightIndem & The AA: Partners providing value in digital claims

RightIndem's CEO, Oliver McGuinness, and The AA's MD Tim Rankin, discuss how they are working together to provide the best service and experience for customers.

Listen to the podcast

Clients, claims handlers and customers love our solution!

Read below what they say about us.

Our Value

Some recent case study facts:

4 days

is the average lifecycle reduction on low value losses


average gadget indemnity saving


of customers are likely to recommend the platform


of customers says the platform is easy to use


of claims had metadata referral indicators


of claims reported outside office hours


faster to settle claims

4 minutes

is the fastest submission time


of customers completed the digital journey

Going live is as easy as these three steps:

01 - CHAT

Contact us. You can either send us an email at [email protected] or book a demo from the link above


Let's meet to identify your needs and define the best claims journey for your customers


Implement our customised solution to your claims processes and improve your operational efficiency

Multiple Award Winning Company

Some of the latest awards and recognitions:

ITAwards 2022 Gold Winners RightIndem

Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022

We are in the BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators for 2022

Winner of Insurance Business UK - 2022 5-Star Insurance Technology Providers Award

We are in the InsurTech100 list of the world's most innovative insurtech companies selected by Fintech Global

Finalists at the 2023 National Insurance Awards - InsurTech Award Claims

Winner at the 2020 UK Customer Service Excellence Awards - Best Customer Service Product for Business

ISO 27001 certification

We follow international best practices for information security management, and guarantee that your data is always safeguarded.

FSQS registration

We have satisfied all requirements to become fully registered on the FSQS supplier qualification system.