March 1st 2022 PartnershipsInsurTechCustomer Experience
London, 1st March 2022
RightIndem, a digital claims solution provider, has integrated the Verisk Intelligent Vehicle Inspection (IVI) solution into its platform to help insurers reduce the time and costs of handling motor claims. The RightIndem-IVI integration expedites the whole motor claims process for both the insurer and its customers.
In the event of an accident, customers can easily report a claim in minutes through RightIndem’s self-service digital platform. The claims data is automatically routed into IVI, which assesses damages and instantly triages vehicles into either repairable or total-loss workflows. IVI generates a repair estimate when appropriate, linking to the insurer’s existing supply chain. This can result in reduced costs, a faster claim lifecycle, and an enhanced customer experience.
Intelligent Vehicle Inspection is Verisk’s cutting-edge solution that uses AI and advanced image recognition technologies to instantly detect and assess damage to vehicles. IVI, accurately triages motor damage claims automatically into repair or total-loss workflows in seconds, allowing insurers to reduce total loss settlements from weeks and days to minutes.
RightIndem is the cloud-based software platform designed to handle the First Notice of Loss (FNOL) transaction. The technology connects to an ecosystem of partners and routes the claims data to the appropriate party for Straight-Through-Processing.
“The RightIndem-IVI integration is fully aligned with our goals of transforming and improving the experience and economics of insurance claims. Integrating IVI into our solution strengthens our positive impact on insurance businesses and their customers,” commented Oliver McGuinness, CEO of RightIndem.
“IVI adds tremendous value to the RightIndem FNOL ecosystem. The RightIndem platform enables consistent FNOL journeys across multiple lines of business, and now the motor claims experience is enhanced by fast-tracked damage assessment through IVI,” said Joe Pendle, Managing Director of Claims Europe at Verisk.
RightIndem offers a digital self-service claims platform for insurers, TPAs and brokers that transforms the claims experience by making the process easy and hassle-free for customers. The solution is a white-labelled platform for customers to self-serve their own claim through a curated digital process accessible on any device. The platform leverages structured and unstructured data capture and connects to RightIndem’s ecosystem of third-party fulfilment solutions, to automate key decisions on claims. To find out more about RightIndem, visit www.rightindem.com
Verisk (Nasdaq:VRSK) provides predictive analytics and decision-support solutions to customers in the insurance, energy and specialised markets, and financial services industries. More than 70 percent of the FORTUNE 100 relies on the company’s advanced technologies to manage risks, make better decisions and improve operating efficiency. The company’s analytic solutions address insurance underwriting and claims, fraud, regulatory compliance, natural resources, catastrophes, economic forecasting, geopolitical risks, as well as environmental, social, and governance (ESG) matters. Celebrating its 50th anniversary, the company continues to make the world better, safer and stronger, and fosters an inclusive and diverse culture where all team members feel they belong. With more than 100 offices in nearly 35 countries, Verisk consistently earns certification by Great Place to Work. For more: Verisk.com, LinkedIn, Twitter, Facebook, and YouTube.
To find out more about Verisk, visit www.verisk.com or contact Helen Christopher, Global Marketing Director
Phone: + 44(0) 203 764 0367
Email: [email protected]