EXCLUSIVE PARTNERSHIPS THAT DELIVER TRUE VALUE
At RightIndem, we focus on building deep, collaborative relationships with industry leaders, and innovators. These partnerships are more than just alliances; they are dynamic collaborations that amplify our ability to deliver exceptional digital claims solutions. Together, we’re setting new standards for efficiency, customer experience, and technological innovation.
EXCLUSIVE PARTNERSHIPS THAT DELIVER TRUE VALUE
At RightIndem, we focus on building deep, collaborative relationships with industry leaders, and innovators. These partnerships are more than just alliances; they are dynamic collaborations that amplify our ability to deliver exceptional digital claims solutions. Together, we’re setting new standards for efficiency, customer experience, and technological innovation.
WNS
Together, our end-to-end turn-key technology and solutions sets a new standard for claims processing that ensures clients are prepared to meet future challenges head-on. We boost digital adoption rates above industry standards, reducing the burden of mundane tasks on our unsung industry heroes – the claim handlers - allowing them more time to provide a greater service and add true value where it matters: providing empathy and solving complex claims.
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ICE InsureTech
Together we are setting a new standard for turn-key claims solutions, combining our award-winning strengths to offer insurers and their policyholders a seamless end-to-end claims experience. RightIndem and ICE are already pre-integrated and boosting the digital take up with joint customers. Our proven collaboration empowers insurers to stay ahead of competition by leveraging state-of-the-art technology that transforms the claims process from notification to resolution.
Together, our end-to-end turn-key technology and solutions sets a new standard for claims processing that ensures clients are prepared to meet future challenges head-on. We boost digital adoption rates above industry standards, reducing the burden of mundane tasks on our unsung industry heroes – the claim handlers - allowing them more time to provide a greater service and add true value where it matters: providing empathy and solving complex claims.
WNS
Together we are setting a new standard for turn-key claims solutions, combining our award-winning strengths to offer insurers and their policyholders a seamless end-to-end claims experience. RightIndem and ICE are already pre-integrated and boosting the digital take up with joint customers. Our proven collaboration empowers insurers to stay ahead of competition by leveraging state-of-the-art technology that transforms the claims process from notification to resolution.
ICE InsureTech
RightIndem's platform has been game changing & our customers agree. Over 50% of our customers report their claims online and have given us fantastic feedback. The platform has delivered numerous benefits including operational efficiency, particularly in times of surge, real time reporting, internal work flows, not to mention the Customer journey. They have customisable technology to meet our customers' needs & endless integration capabilities with our suppliers. A fantastic company to work with!
Dawn Marsden, Head of Claims Supplier Management and Engineering Services
esure
At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.
Tim Rankin, MD Accident Management at the AA
At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.
Tim Rankin, MD Accident Management at the AA
We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform. Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.
Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa
At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.
Tim Rankin, MD Accident Management at the AA
At the AA, we prioritise delivering exceptional service to our customers, and RightIndem's digital claims platform plays a crucial role in this mission. The innovative and user-friendly system lets our customers report motor claims online, enhancing their overall experience. The seamless integration, reliability, and efficiency ensure that we can process claims swiftly and accurately, providing the high level of service and ease of use our customers expect. RightIndem has become an important partner in helping us maintain our commitment to service excellence.
Tim Rankin, MD Accident Management at the AA
DIGITAL CLAIMS WITH RIGHTINDEM
We needed to solve the complexities within claims supply chain and go beyond simply receiving a digital new claim notification. We chose RightIndem as our strategic partner as their solution gives us the opportunity to co-ordinate the claims solution eco system via a single platform. Their advanced technology, existing supply chain integrations, and customisable solutions impressed us, offering the flexibility we need, giving our customers a simpler and smarter experience.
Mark Ferguson Head of Claims Suppliers & Partnerships @ AIOI Nissay Dowa
DIGITAL CLAIMS WITH RIGHTINDEM
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HOW WE ONBOARD
RightIndem has a proven track record in implementing digital FNOL solutions. We engage with our clients from day one to understand the problem they are trying to solve and ensure we deliver a tailored solution right for their business and their customers.
Digitising the claims journey is about much more than taking an analogue process and digitising it, it is about understanding customer behaviour, channel entry points, device usage, customer barriers, customer paralysis, integration points and desired outcomes.
Our implementation strategy for deploying the FNOL solution encompasses multiple project streams to ensure a successful deployment.
These streams include:
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Discovery/Consultation
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Dedicated Design team
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Deployment
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Marketing / Awareness
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Contracts
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Security Due Diligence