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Ride The New Wave Of Digital Claims

Our Value

4 days

is the average lifecycle reduction on low value losses


average gadget indemnity saving


of customers are likely to recommend the platform


of customers says the platform is easy to use


of claims had metadata referral indicators


of claims reported outside office hours


faster to settle claims

4 minutes

is the fastest submission time


of customers completed the digital journey

Our Platform

By rapidly and efficiently assessing, routing and resolving claims, we reduce both cost and time while enabling superior customer experience.

We do this on our proven, award winning, integrated and easily configurable, digital claim platform giving you rapid time-to-value and significant return on investment.

Customer Claims Reporting Tool

An easy-to use and agnostic digital platform to capture claims data through a configurable query journey and allow the upload of documents, photos and videos.

Evaluation and Decisioning Tool

A Claims Handler Dashboard displays the claims data and includes Referral Indicators to assist with the identification of exaggeration and fraud.

Claims Routing Tool

Claims data is routed to the right channels enabling optimum Straight Through Processing.

Supply Chain Orchestration

We run your supply chain integration and integrate with either your preferred supplier or one of our trusted partners through Smart APIs to determine the right outcome for you and your customer.

A configurable and white-labelled solution suitable for any line of business

We provide a messaged-based conversational user experience which can be easily customised, configured and delivered to your customers across any channel of entry.

We work to ensure the entire journey supports your brand and speaks to your customers in your tone of voice.

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A 24/7 pain-free claims experience for your customers, driving operational efficiency and market leading customer satisfaction

The solution is designed to be

  • Quick, and easy-to-use for customers.
  • Collect and analyse structured and unstructured data to augment claims handler decisioning.
  • The Orchestration layer for third party integrations at first notification of loss. Bringing your teams the right data when they need it.
  • The platform of choice for straight through processed claims.
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We orchestrate your third-party ecosystem

The future of claims requires instant decisioning and fulfilment at first notification of loss.

We act as the integration and orchestration layer at FNOL, integrating with any core systems or partners of choice, facilitating rapid settlement and straight-through-processed claims.

Our Smart API Tier allows us to interact with your supply chain partners directly on your behalf, taking the pain out from high integration costs and long internal IT change programmes.

Delivering fully integrated and automated claims journeys. In days, not months or years.

RightIndem Marketplace

Industry leading time-to-value

We offer rapid implementation, with an average time-to-value of 3 weeks

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Multiple Award Winning Company

Some of the latest awards and recognitions:

ITAwards 2022 Gold Winners RightIndem

Gold Winner of Excellence in Technology - Claims at the Insurance Times Awards 2022

We are in the BusinessCloud Insurtech 50 - UK's most innovative insurance technology creators for 2022

Winner of Insurance Business UK - 2022 5-Star Insurance Technology Providers Award

We are in the InsurTech100 list of the world's most innovative insurtech companies selected by Fintech Global

Finalists at the 2023 National Insurance Awards - InsurTech Award Claims

Winner at the 2020 UK Customer Service Excellence Awards - Best Customer Service Product for Business

ISO 27001 certification

We follow international best practices for information security management, and guarantee that your data is always safeguarded.

FSQS registration

We have satisfied all requirements to become fully registered on the FSQS supplier qualification system.